Exetel nbn modem settings You don't need a modem for FTTP. Whirlpool. Manage all your services here. Fast Facts. 1) Exetel uses PPPoE and it seems that the ADSL username/password is also working on the NBN connection. Exetel nbn™ Fixed Wireless plans, no more than once each month. 2. You can call Exetel for any questions or queries including: (Note: If you come across different other settings, please leave them in default) Click “Apply” On successful configuration, your modem will go online within 2-4 minutes. To ensure the best possible level of service and support on Exetel supplied NBN VDSL2 FTTN/B services, we strongly recommend you use the Exetel supplied ZTE H268A modem/router. Plug the Modem Router into the DSL/Telephone Socket using a Working DSL/Telephone Cable; You plug in the Telephone/DSL cable from the DSL port on the Modem Router to the NBN DSL Telephone Socket The port might also be labelled as: DSL; VDSL; INTERNET; Connect to your Modem Router using Wi-Fi; Locate the SSID and Wi-Fi Pin/Password on the bottom Exetel offers high-speed, great value internet from $49. The southern end of the house does not get any wifi signal. Here’s a quick guide to ensure everything is connected properly: Locate Your Modem and NBN Connection Box: After unpacking your items, find your modem and NBN connection box. If 5G data caps keep rising I can easily see myself abandoning NBN altogether. You’re probably wondering to yourself “how do I configure my NBN modem?” Luckily, it’s quite straightforward, and this guide will cover helpful Bring-Your-Own (BYO) router settings. For Gen 2 modems, the SIM card slot is located on the back of the device under a flap. Title: Voip Setup Guide netcomm V210 Generally, the above-mentioned settings are the necessary settings for your Exetel connection. User #922493 3 posts. Support and FAQ's for the modem settings and nbn devices. Forums. Phone services over the nbn ™ network If you have ordered phone services, they The day has arrived and your nbn® connection is now live. What's in the Box. Connect your modem Information on what nbn box you'll need at your property to get connected with Exetel. Plug the Modem Router into the NBN Box using an Ethernet Cable; You plug in the Ethernet cable from the WAN port on the Modem Router to the UNI-D Port/Gateway port on the NBN Box. Unfortunately, I was not really able to resolve my drop outs via settings. You plug in the This guide will take you through the steps to connect your NF1ADV to the Exetel NBN Connection by using the Ethernet WAN interface. The exact steps and terminology might vary based on your modem's brand and model. Can Anyone Out There Know What I've Missed? Any Help I Would Be Very Grateful. Copyright © 2024 Exetel Pty Ltd ABN: 350 979 865 46 - All rights reserved. You should be all ready to go now. Being a new connection with another RSP , you may need to wait up to 30 minutes before the The ZTE H1600 is available from Exetel / Superloop with their NBN plans. com. Ensure that your NBN cable is connected to the WAN port of the router and that your computer is connected to the LAN port or Wireless LAN before you proceed with the guide. 6. Normally, with most modems, all the factory default settings will be correct for the Exetel service and you will only need to enter your ADSL username and password. Exetel. You plug in the Ethernet cable from the WAN port on the Modem Router to the UNI-D Port/Gateway port on the NBN This wiki entry is designed to outline all the common authentication methods to help you configure your NBN service for your modem or router, on any NBN technology, including: Fiber to the The Exetel supplied Modem/Router will come pre-configured. User #146422 8588 Recently signed up to Exetel NBN 50. Plug the Modem Router into the NBN Box using an Ethernet Cable; My Exetel is the quickest and simplest way to manage all of your services. Plug the Modem Router into the DSL/Telephone Socket using a Working DSL/Telephone Cable; You plug in the Telephone/DSL cable from the DSL port on the Modem Router to the nbn DSL Telephone Socket The port might also of fiber modems •Full Gigabit ports ensure ultrafast data transfer speeds. Please email us your service ID to ipv6trial@exetel. Yep. With this Signing up for a Telstra NBN plan today means you’ll be sent a Telstra Smart Modem Gen 3, which succeeds the Telstra Smart Modem Gen 2, as well as the Telstra Smart Modem and Telstra Frontier Gateways before it. 5. 15. 1. 58. Mister Q. It's a good practice to reboot your modem to ensure the VoIP settings take effect. Learn More. Leave VLAN Unchecked/Blank (If you come across this setting) (Note: If you come across different other settings, please leave them in default) Click “Apply” On successful configuration, your modem will go online within 2-4 minutes. Company. CGNAT IP address provided by default. Thanks Glenn, Unless Exetel could get me a modem by tomorrow I need another option. You can’t change the connection settings on it. Important: If your modem has been purchased from another service provider, you may need to confirm it is not "locked" so it can be used with SpinTel’s NBN service, compatible with the nbn technology at your premises, It was as simple as unplugging the ethernet cable from my ADSL modem to the new NBN modem. Ensure that your NBN cable is connected to the WAN Is anyone using a Ubiquiti router for FTTP NBN with Exetel? Yes you can use Ubiquiti router with any ISP for NBN FTTP. Support Hub Configuration Detail Support Hub Configuration Detail Support Hub I was messing around with my router settings because currently between jobs and bored shitless so I decided to see what would happen altering the MTU Friendly advice, discussion and news regarding the NBN. That is, a registered modem on say Telstra (e. With so many affordable options available in 2025, finding a cheap NBN modem that meets your needs is easier than ever. for pay TV), contact Setting Up Your Router. Open the flap, remove the SIM, and close it back up. You only need a router with an ethernet cable plugged into that. I can't work out why this isn't working. In the Password field, type in the password for your Hassle-free modem setup with Exetel. not modem router mode and then put the settings through there ( password, username etc). Activation. No, the NBN Arris HFC modem plugs into the wall socket. If you need to contact Exetel, whether you’re a current customer or looking to sign up for Exetel NBN, mobile, or VoIP phone services, you can do so by phone, email, or online. Just looking for some help to get my Telstra Smart Modem 3 working with my New exetel service. The NTD is essential for some NBN types. For FTTP, Fixed Wireless, HFC or FTTC, connect your modem from the WAN port of your modem (may also be labelled INTERNET or LAN) to the NBN data port on your NBN connection device (NCD). I Assume I Haven't Dialed In All The Correct Settings Into The NetComm NF20MESH For FTTN Aussie Broadband NBN. ZXHN H268A AC1600 Wireless Dual Band Gigabit VDSL/ADSL modem router is an incredibly fast router delivering AC1600 Wi-Fi and Gigabit Ethernet speeds. There is no scam to make money selling modems. Trending Articles. Specific PPPoE settings vary between NBN providers for those looking for a manual router or modem-router configuration. Open up your Web Browser (Internet Explorer) 2. ZTE COLLECTIONS ZTE HANDSETS ZTE BROADBAND TELSTRA HANDSETS TELSTRA BROADBAND Fax/Modem detection and pass-through. Exetel uses different connection settings to Telstra (Exetel uses a login). Exetel offers a detailed video guide for ZTE modems, making installation straightforward. 2 or sip1. Information about activation time frames. If you see other settings that were not listed, you can simply set them to default (Just ignore them) Once done, Save the changes that you Below is the step-by-step guide for your support on TP-link modem setup. Which is power cycle the modem and check the service in 10-15 Note that Dodo and Mate offer static IP addresses, while Exetel also offers an opt-in static IP address (via the My Exetel portal). You should see a SOLID Green Light on top of the Power Icon. 11 AC1600, dual band concurrent, for multiple high-speed wireless connections Before you can update any settings, you will first need to reset the ZTE H268A modem to its factory settings. Have you changed the settings in the router to authenticate with exetel? Exetel offers high-speed, great value internet from $49. Exetel NBN Modem Setup: Moving Your Equipment. Other Information Exetel Members Facilities You will be provided with a secure Members portal where you will be I am using FTTC NBN service AussieBroadband (50/20 500GB $75/month) and the speed is good with my own ASUS RT-AC68U. If you joined Exetel before the 9th of May 2024, 5. Search. Verified techs and enthusiastic amateurs who If your modem has a SIM card in it, it’s best to remove it before continuing. im with superloop. i. I signed up to Exetel NBN last week and purchased a tp link wr841n which I have plugged in and set up with what I think are the correct settings. Hi community, I've recently moved to a new rental house and found that the current house has FTTN nbn as compared to FTTP in Blytz writes TP-link VR600, ASUS AC-DSL88u. H1600 Home Gateway Quick Start guides Turn the modem on and wait for few minutes for your modem to boot up and then reset your modem by pressing and holding the Reset button for about 30 seconds. Connect the Power Cable for your modem to an electrical outlet. Show More. Exetel always recommends that you use the Exetel supplied modem for nbn™ FTTN/B/C services to ensure we can deliver the highest speeds possible on your copper line and to facilitate the best possible levels of support. Turn on your modem and allow 15 minutes for automatic NBN tech has done the connection visit and checked that they could ping the router, and I have received the email from Exetel that says our account is activated but tech support was vague and bounced the issue back to NBN Co with no ETA so just wanting to make sure the issue isn't just incorrect router settings. If your Network Termination Device (NTD) or NBN Box is missing, especially after moving to a new home, contact Exetel for assistance. Please connect your modem to the Optical Network Terminal (ONT) or Network Termination Device (NTD) or Fibre Box via the WAN port of your modem 8 NBN Modem Routers ISP Settings; Anchor · Edit. Yes, if you're not porting a phone number (as you state). Welcome to the Exetel FAQ on Whirlpool. Had/have the same problem. I notice there is a USB port on the side of the device. This stops the modem from trying to connect using the SIM instead of your MATE internet service. Ensure the Router is turned on and plugged into Power. , Smart Modem 3) would be treated as an unregistered modem on Exetel (by nbn support team) – and the same for our ZTE H1600 being used on Telstra. Exetel Settings Protocol: PPPoE VLAN ID: None/blank Login: Exetel provided username/password. 7. However, it’s important to -rebooted both netgear and nbn modem while connected-factory reset netgear-connected nbn to pc directly (card says "unidentified network") Unfortunately I changed my username and password on my ZTE H268A when i was setting it 1492 is standard for PPPoE and is the default setting on most modems. These modems are placed at the northern end of the house, and it’s a double brick house. 1) If I get Exetel NBN, You will just have to enter the Exetel PPPoE credentials into the modem. The ZTE then connects to the Arris. Turn on your modem and wait at least five minutes for it to boot up; Once you have received confirmation your new NBN plan is up and running, usually via text or email, connect to the WiFi network on the device you plan to configure your modem with. In my mind, NBN should be getting cheaper over time for the same speeds, but NBNCo keep raising prices. Just connect it to the Exetel broadband service, wait a couple of minutes and your service will be up and running. Hi this is a strange question but i recently accidently hard reset by zte 1600 v7 and it wiped most of the settings and configuration. Opted for their ZTE H268A modem. For other devices, most automatically configure when connected to the NBN box or wall socket. When moving into a new home, setting up your Exetel NBN modem is relatively simple. Exetel offers high-speed, great value internet from $49. These are not supported or recommended by Exetel. However, if you get a modem from Exetel and decide you want to leave within your first When that runs out I'll switch again (probably with Exetel). Guide to show how to setup your modem for your FTTP/FTTC/HFC and Fixed wireless service, if not listed. Considering the Telstra Smart Modem Gen 2 originally released in 2018, if you’re a Telstra customer working with one of those older Configuring NF2 for an Exetel NBN Connection This guide will take you through the steps to connect your NF2 to the Exetel NBN Connection by using the Ethernet WAN interface. Setting up your Exetel modem is quick and easy. If you ordered an Exetel modem this will be dispatched with settings preconfigured for both your data and voice service. I am trying to set it up without success. As is the case with the majority of other NBN providers, Exetel doesn’t include a modem with any of its NBN plans, but does offer a ZTE Wi-Fi 6 modem to buy for AU$151 during the order process. au. Opt While the modem itself isn’t locked to Telstra. DISCOVER ZTE PARTNER CHANNELS CONTACT DETAILS. How to change your Exetel IP address. Equipment Charges such as Modems, Routers or Splitters, Missed Appointment Fees or any complex on site work required to provide a functional broadband service. You should see a SOLID Green Light on top of the Power Icon . If you're not sure – you can call support on 13 39 38. Exetel has only one phone number for all residential customers, at 13 39 38. I cant afford now to be without internet whilst I wait for Exetel to send a modem. of fiber modems •Full Gigabit ports ensure ultrafast data transfer speeds. We recommend you use the Exetel supplied ZTH H268A (or NetComm NF18ACV) to ensure smoothest possible service activation, highest possible NBN service performance and stability and quickest possible fault/performance degradation resolution. You should only check these if your modem has a WAN LNK or ADSL SYNC but still wont connect. Exetel NBN are the NBN branch of the biggest ISP in the country, offering themselves up with competitive rates and a customer focus. Setup Guide for NBN ™ FTTP Please read the instructions in the Quick Setup Guide included with your modem for more information. Superloop. Learn more. After I switched to Exetel, menu Whirlpool Go to navigation. On successful configuration, your modem will go online within 2-4 minutes. For FTTN (Fiber to the Node) or FTTB (Fiber to the Building) connections, no NTD is required—only a modem router and telephone socket are needed. So if you have the Nest WiFi 3 pack like above, one of the units is a base router, the other 2 are WiFi extenders. Whirlpool Forums of WBA3 or 4. Stepwise instructions on changing you IP address via Exetel's online portal. Speak to your device providers to find out whether your existing devices will work over the nbn ™ network. Optional add-on: Unlimited Home Phone Calls I hope that Exetel negotiates the addition of this feature in the future. Put in the IP address of the unit in to the address bar (192. - I plugged my phone into the back Phone1 green socket - Logged onto the modem and click VOIP tab - Clicked on Basic and enter my phone number SIP Account : 039XXXXXX My previous service provider is Mate and all the settings works well with Mate NBN. what For customers on nbn VDSL services (FTTN and FTTB), if the BYO modem causes issues with the nbn line/service, your service may be automatically placed into a low speed mode or blocked by nbn. Remember, these are general instructions. It’s easy. If you don’t, or only have a cable wall socket (e. . Anyone here use Getflix with this modem? I just moved to Exetel and I tried to configure the modem's DHCP Server settings to use the Getflix DNS servers. I have switched back to the Exetel provided router and the VOIP has not really dropped once. I can't believe that this feature is disabled in a modem quoted as valued at $160-00 With HFC NBN, the Arris HFC box is essentially your modem, it translates the coaxial connection into ethernet. Please test the service once done. Feel free to add your own entry in this FAQ but please stick to the existing form which is to have exetel_faq_ in front of each wiki entry related to this FAQ. Select the PPP over Ethernet (PPPoE) option then click Next. au (e. When setting up your NBN connection, one of the most crucial pieces of equipment is the modem. Sounds like it might be running on 4G as the NBN connection no longer authenticates (as you moved it to exetel). Information on what nbn box you'll need at your property to get connected with Exetel. Connection worked straight away. To do so, with the device powered on, use a paperclip or similar tool to hold down the reset button on the back of the nbn™ supplied cables Other cables (not supplied by nbn) *Check compatibility with your provider Power outlet Quick start guide Watch a video on your equipment setup at nbn. But after talking to Exetel support they're saying I need a modem to activate the plan, and I wanted to double check that. Have you entered the PPPoE settings in the router? User #22095 2402 posts. As I always advise – just use the Exetel supplied modem – such a lower hassle way to get on, stay on, and enjoy your Exetel broadband experience! Hi Whirlpool! We are looking for volunteer residential broadband customers to try out our new IPv4/IPv6 Dual Stack deployment. 96. 168. Click here to access old My Exetel. Basically the title. This DSL modem router provides a fast VDSL modem for fiber broadband and it also works with ADSL connections. Exetel nbn™ Broadband may not be available in all areas or premises. It took me so long to figure this out as there is no real place that makes it obvious. Display name, Username, Auth ID: Your voip Click on save settings/reboot on the left hand side. I understand that Exetel make no money on the modem/router they provide, and it is very good value for money given the quality and features you get for the price. Once Logged in, you may come across 1 of the following interface variants depending on the Model and Firmware of your D-Link modem. As I understand it, for FTTC, the Network Connection Device (NCD) as supplied by NBN Co connects to the network and you plug your BYO modem/router into it, putting it into wireless router mode and plugging in name and password supplied by Exetel (I had to request these). g. Setting up your router. Everything I've been reading online says that a modem isn't needed for fttp, and I only need a router. As Telstra has been changing its DSLAM network there have been periods in various locations when 1492 gave problems. There must have been some miscommunication when my housemate ordered the plan because it seems absurd that an exetel provided modem wouldn't work with another exetel provided plan at the same address I'm interested in moving from Telstra NBN to Exetel. Plug the WAN into your modem/router and the handset via the PHONE port. It would be good if you have lots of different types of equipment on your home network and have both the Exetel supplied modem/routers and/or third party Possibly the easiest / best thing to do is to reset the modem back to factory settings and run through the quick start wizard again to enter the Exetel settings. nbn™ registered FTTN/FTTB Modem/Routers (with VoIP port) Model: AVM FRITZ!Box 7490 Exetel Settings Protocol: PPPoE for existing connections, IPoE for most new connections mid-2024 onwards, available on 6 Preparing for the nbn™ network Other devices that may be affected by the nbn™ network Connecting the nbn™ network may affect other devices in your home or business* . I thought, incorrectly now obviously, that the NBN was all the same and a modem from one provider would work with another. Ensure the Router is turned on and plugged into Power. With this This modem is not registered by Exetel with the NBN to be used on an Exetel NBN FTTN or FTTB NBN VDSL2 service. I received my modem bundled with a NBN fibre package, however, I certainly hope this feature is enabled when customers pay $99 plus $20 shipping for a modem, or its replacement. Use the Ethernet Cable to connect your modem’s blue WAN Port the NCB’s UNI-D 1 port. Before you can update any settings, you will first need to reset the ZTE H268A modem to its factory settings. Exetel Phone Number. Plug the Modem Router into the NBN Box using an Ethernet Cable. Once that has been done click on save & reboot. 1. I want to switch to Exetel with the same plan to save a few bucks a month but I don't want to use their modem. Exetel's recommendation to any such users affected was to try lower settings - reducing the MTU by 10 until no packet loss occurred. should I expect that my Exetel NBN connection will be working after the technician visit this Friday. Exetel’s setup resources ensure users can get their internet connection Generally, the above-mentioned settings are the necessary settings for your Exetel connection. au/FTTC Before you start, it’s important you complete the following checklist: I understand that plugging in the nbn™ connection device will disconnect my existing Modem Settings for Exetel FTTN nbn. User #450383 171 posts. Variant 1: - Once logged in, if it’s the first time configuring this modem, then, it will take you to a quick setup window > click “next” to start setup. We recommend using a laptop or a tablet as opposed 4 thoughts on “ Exetel NBN Fritzbox 7490 VOIP Setup guide ” Willow 25 Sep 2020 at 5:49 PM. If you needed further assistance with your modem configuration, please contact your modem manufacturer. Variant 3: - Once logged in, Go to “Settings” > “Internet” Ensure all your modem cables are connected and plugged in. Select the Ethernet WAN option then click Next. Yeah it's exetel, but the previous plan here was exetel as well. I tend to only consider providers who publish CVC graphs on their website. You can do loads of things like monitor your usage and costs, view your invoices, pay your bill or change plan. If you To connect to your nbnTM powered plan via an FTTC connection, it’s vital you have a telephone wall socket installed. BTW the NBN cable modem is Arris 8200B (DOCSIS 3. 1234567890@nsw. A good modem ensures that you get the best speeds, stability, and coverage from your Internet service. If you see other settings that were not listed, you can simply set them to default (Just ignore them) Once done, Save the changes that you made. Troubleshoot your Device. Set the Ubiquiti router WAN settings to PPPoE, nbn and UFB ready Featuring VDSL2/ADSL2 technologies as well as a Gigabit WAN port, the NF18ACV is a 3-in-1 gateway that provides access to ADSL networks, VDSL and all nbn and To ensure the best possible level of service and support on Exetel supplied NBN VDSL2 FTTN/B services, we strongly recommend you use the Exetel supplied ZTE H268A NF18ACV Default Settings nbn and UFB ready – ultra-fast connection to nbn and UFB fibre network - 1 x 10/100/1000 Gigabit Ethernet WAN port VoIP feature for HD quality voice calls - connect up to 2 telephones Next generation WiFi 802. The port might also be To get online with MATE using your ZTE H268A modem on an nbn™ Fibre to the Node (FTTN) or nbn™ Fibre to the Building (FTTB) connection, you will need to update the internet settings in the modem’s login page. VoIP Setup Guide for Netcomm NB9/NB9W 1. 4. au) 8. Products. All NBN service providers are forced by the NBN to provide a modem/router that has been submitted for approval by the NBN. From what I understand, I can continue using my Telstra Smart Modem 2 and Telstra WiFi Booster 2 with Exetel. The nbn VDSL DSLAM can detect the vendor ID for the attached modem, and if it's not what we have registered for our Exetel nbn service (ZTE H268A or Just got connected to Exetel NBN a few days ago. So your modem will not work with Exetel you’ll have to buy another one. Exciting times! But before you can relax with a little Netflix, you do need to first set up your NBN-compatible modem/router. My NBN HFC was up and running 3 weeks ago and my phone ported 2 days ago. Is there any advice on whether or not I should stick with the modem and booster I've got OR should I consider getting the Exetel ZTE modem and extender? i need a modem, last place just went straight into the router. Once you are in “ISP Settings” window, Exetel offers high-speed, great value internet from $49. eyJuYW1lIjoiSG9tZSJ9. exetel. The ZTE H268A modem/router from Exetel is connected to the HFC Arris C820 from NBN. Hardware To ensure the optimum performance of, and levels of support for your nbn™ service, Exetel strongly recommends the use of an Exetel supplied and approved modem. I am using Exetel provided modem ZTE H268A. In the Username field, type in your Exetel username which is in the format of <10-digitServiceNumber>@<state>. au 10. Plug the WAN port of your router to the designated UNI-D port on the NBN box on the wall (the NTD), set up a connection on your router with PPPoE and enter the credentials that Exetel sent you via SMS. Exetel Generic Modem Setup - EWAN. L Family420au on 21/02/2023 - 23:56 Last edited 22/02/2023 - 10:50 by 1 other user. You can personalize the Wi-Fi, phone service, and many other settings of your modem as per your need in the next set of windows. 95/mth with no lock-in contracts, unlimited data and helpful support engineers. pyfcs msunis sgg gjkmrvy ndsqmv cdz jpqflmpj hjj wptcbme wotoe kbko hwt divdtr ghlrfrlr mgzq