Invalid device management token Additionally, if a user inputs an authentication method for a device that does not exist, . iOS Push Tokens: We consider a push token stale if the user has not interacted with the app for a two-month period. 001219). " We've tried different users/devices. Token-Based Authentication. SQL REST API, where the user has possibility to use self-created JWTs. You can use tools like JWT. Invalid Device management token error on the chrome://policy page. Read. Failure to do so will result in the token being marked as “invalid” within Intune. Once this certificate is not on the device, it can’t establish the trust needed to get policy from Intune. Review item #1 in the Step 6: Enroll mobile devices and install an app section in Get started with a 30-day trial of Microsoft Intune. However, the API tokens provide a second layer of security, and the users have substantial control over each action and transaction. You can send notifications to that token without harm until you receive a 410 error, and after that you can safely remove the token from your list of available device tokens. You probably should. I can click "Register my Device" over and over again, but it just keeps opening Self service and not completing registration. Disconnecting from the network. You can check out how to renew the token here: Renewing an Automated Device Enrollment Token. The Windows 10 device may no longer have corporate Wi-Fi, VPN, or other certificate-based authentication policies. Log into the MaaS360 portal and go to Devices>Enrollments> Other Enrollment Options> Apple Device Enrollment Program> Tokens and find the token with the same name. NO_TOKENS_FOUND: Access token doesn't exist and no refresh token can be found to redeem access token. As with the previous examples, subscribe to the token events, and perform a Retrieve API request on the ID when you receive an event. 1,485 questions Sign in to follow Follow Change the value of your responseType parameter to token id_token (instead of the default), so that you receive an access token in the response. When I go to Apps>IOS/IPADOS Apps, there are duplicates for each of the Apps. Remove any existing management profile. Expand iOS Device Management, and then select VPP tokens. Renew the token with this same Apple ID. 0, but hasn't yet been upgraded to version 2. Solution: Update the device to Pro edition or higher. For example, your token should include Files. About 2/3 of the machines successfully join AAD and enroll in MDM. The device is already enrolled with another MDM provider. All and Files. Applicable to certain subset of use-cases, e. And it’s been well over 12 hours, From a device perspective, here’s what you’ll see: The MDM enrollment certificate is no longer on the Windows device. If I’ve been working on getting all of my on prem Hybrid AD Joined workstations enrolled in Intune MDM. TPM is updated and everything is set up according to the Microsoft documentation. Then copy the MFA device ARN because it's required in the call to the get-session-token API: Other than the MFA device ARN, you will need an MFA Token from your authenticator app, f. Navigate to https://jwt. This can happen, for example, when an app was uninstalled and then re-installed on the same mobile device and received the same mobile token. Solution: Cause: The device being provisioned is running Windows Home Edition. Re-enroll the device. From there I go back to Intune, Enrollment Program Tokens and select to Renew Token with the one just downloaded from ABM. Verify token audience claims. This can happen if A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities the new token has added all the apps into Intune (Device Manager) with the new token associated. Solution: Upgrade the TPM chip to version 2. However, the INVALID_ARGUMENT code can be returned when using invalid payload as well. The error Mobile device enrollment is the first phase of enterprise management. The mobile device management authority hasn't been set in Intune. I just don’t get it. Scenario 4. Issues while enrolling an Android device - Mobile Device Manager Plus Knowledge Base You can revoke refresh tokens in case they become compromised. It can send the AADRESOURCEURL with tenant ID and user UPN to check whether the user has a valid license and other configurations. Registering your device for mobile management (Failed: 3, 0x801C03EA). If the Azure token expires, users are prompted to sign in to Azure to obtain a new token. Whether it’s logging into your social media account or accessing confidential corporate files, tokens have become an [] This is why we are trying to enroll the computers with a Device Credential. Unfortunately when enrolling I ’m told the We are on WhatsApp. it was blocked and when i tried to log back in again it came up with Hi all, trying to enrol new devices on corporate-owned, fully managed devices. And even if I go to add a device plan to ABM it wants me to select what devices to assign it If issue persist, then for Microsoft Authenticator with the two-factor authentication related issues and questions, we have a specific channel and we suggest you post a new thread in Microsoft Authenticator app forum for further “statusCode”:401,“error”:“Unauthorized”,“message”:“Invalid token”,“attributes”:{“error”:“Invalid token”}} Following this Get Management API Access Tokens for Production, I successful to get the access token but when decoded it by jwt. This happens before VPP token itself expires ( We renew VPP token for Intune every year). Step 3: Save the Apple ID Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. Correct Scopes: Make sure that the token includes the correct scopes for the permissions you have granted. INVALID_GRANT: The refresh token used to redeem access token is invalid, expired, or revoked. Perform standard JWT validation. Once the CCM_STS. Click Automated Device Enrollment and select the account in there; Click on Edit I have a 3040 I have registered in WMS. Articles Why would an authentication fail with the result "Invalid Device" listed in the Authentication Log? Another example is if the user chooses push or phone, but their only authentication device is a hardware token. This happens When your device was previously enrolled with MAM instead of MDM, you could run into the famous “device is already being managed by an organization” error! If you ever stumble upon this issue, you need to clean up I'm looking for a way to discover Chromebooks that are in a fleet of Chromebooks that appear to be enrolled but for whatever reason have an invalid device management token. log indicates successful retrieval of CCM token, you can look at CCMmessaging. Not sure what is wrong in this process. Solution: Open Settings on the iOS/iPadOS device, go to General > VPN & Device Management. Enrollment tokens for these devices must have allowPersonalUsage set to PERSONAL_USAGE_DISALLOWED_USERLESS. In Apple Business Manager > Devices, select the devices you want to assign to this token. I even reset the whole ABM-integration between Intune and ABM. Additionally, if a user inputs an authentication method for a device that does not exist, You cannot generate a single token both Delegated (with a user) and Application (without a user). The organization has not accepted the latest terms and conditions of the program. In this case, you see that a device_fingerprint is populated, and check the network_data. Edit the MDM server instance on Apple Business Manager Console > See Edit mobile device management (MDM) servers in Apple Business Manager Download a new public key certificate from Devices and Users > Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. If any of these checks fail, the token is considered invalid, and the request must be rejected with 401 Unauthorized result. Option 3: Create a new DEP profile and apply it. Event ID 90 – Auto MDM Enroll Get AAD Token: Device Credential (0x0), Resource Url What’s the full conditional access policy settings you are using? I tried and it was not working, I had to whitelist the external IP in MFA to get this working on hybrid joined with MFA turned on. Hi all, trying to enrol new devices on corporate-owned, fully managed devices. Edit device management, and select the MDM server you just added. The cause is that VPP token is no longer valid in Intune side, so we have to download VPP token from Apple Business Manager and register it into Intune. fun storeToken (token: String) {// If you're running your own server, call API to send token and today's date for the user // Example shown below with Firestore // Add token and timestamp to Firestore for this user val device_token = hashMapOf ("token" to token, "timestamp" to FieldValue. All. Verify that the user who is going to enroll the device has a valid Intune license. Select the device using the check box on the left and click Reset Token from the More Actions on the top. I have tried looking at my tenant enrollment restrictions, but in the resitctions page i cant find any option that mentions Android AOSP, Click on Download Token to download the server token. Token uploaded but when I go to 'Create' I get following error: DEP token decryption failed. In this case, the request body contains ACCESS _DENIED . For DEP (automated enrollment) it will only affect at time of enrollment. Verify that autoenrollment is activated for those users who are going to enroll the devices into Mobile Device Management (MDM) with Intune. As the account used to create the original token has been deactivated, I am now going The email above indicates the name of the DEP token expiring, in this case it’s called DEP Token, and the date when it’s expiring. The only time re-enabling an endpoint without updating its token will work is when a token associated with that endpoint used to be invalid but then became valid again. It is acceptable to send pushes to the inactive token until you receive the first 410 status. You can also select multiple devices simultaneously. Enrollment: The process of requesting, receiving, and installing a certificate. See Validate JSON Web Tokens for details. Simply put, an API token works just like a username and password combination. Erasing the device. To receive a notification when a device becomes inactive, set the Check Out When Removed key to true in the MDM payload. The claims in a JWT are encoded as a JSON object that is digitally signed using JSON Web Signature (JWS). When I click on the second Token, the state shows as "valid". How much work is it to implement Verify Push? Your mileage may vary. By ensuring the timely renewal of these tokens, organizations can maintain seamless app distribution, license management, and overall device management within their iOS deployment, the token must be renewed. At around Timestamp -0130/111003--> 401 response from the DM server -in chrome logs. The presence of MDM URLs doesn't guarantee that the device is managed by an MDM. I am trying InTune again this morning and have a profile assigned to the device, as well as a default profile. Tried to use the "Send enrollment link" method as well but the web page just spins indefinitely at "waiting for device to check in". One is using the "invalid" token, and the other is using the "valid" token. Resolution. Google Authenticator (Most likely a 6-digit code, e. The device enrolls in Intune, shows as compliant, the CP apps says "We can't register this device now, try again later. I have done alot of research but cant seem to find a solution. but when I try to add a new Dell laptop, the deployment always stops at registering to MDM. Don't call it InTune. 1. Option 2: Remove the assigned profile from the UEM console lifecycle status page and refresh this page, then attempt to re-assign the profile. Invalid token prevention strategies – a term that sounds complicated, but it’s actually quite simple to understand. So we can not distinguish errors between invalid device token and invalid payload. It is often necessary to renew the Apple Server token if/when Apple Business Manager (ABM) Device monitoring example. In the Apple ADE servers Scenario: Application that is generating the JWT token is producing invalid tokens. io, it seems the access token does not have any permissions. Trying to use a development certificate for a production application or If the device is already in use, factory reset the device. Active devices refresh their tokens regularly, so tokens older than two months likely belong to inactive devices. Event IDs 90 and 91 indicate that the Azure AD token authentication with device credentials worked fine before Intune enrollment. Whenever I am scanning the associated QR code with a device, I get an "invalid code" (invalid code; the code you have provided isn't valid) message with the option to try again or to reset the device. Note: Your Apple Server token file is valid for one year, after which time you must renew it. Expired or invalid token: The token may be expired, revoked, or malformed. in a different country using the location coordinates. I have for a while now expirimentet with android device management, Invalid Token. Add your key value (mine is “UGFzc3dvcmRraHNhZXJhdmJhZSdyZWp2dmFlcg==” which is encoded value for Since your device never asked for updates you get this alert and the simple solution is to turn on your device and make sure it sync to Windows Update, and it will start do its magic and your device will be patched (given all prerequisites for expedite has been fulfilled) Also you can re-enroll the device again. The enrollment profile is created before the ADE token is uploaded to Intune. Members Online • Miller550594. The following actions cause a device to become inactive: Powering off the device. You can sort by various device properties, like serial number. What I do not understand though is when I check the InTune devices, there is not a ‘last contacted’ date for the device. Once you have the MFA device ARN and the MFA Token, call the get-session-token API as follows. However, enrollment is not working. ; Option 4: Navigate to the console lifecycle status page. DNS entries for our domain all resolve. Invalid device: If a device is deleted or disabled in Microsoft Entra ID, the PRT obtained on that device is invalidated and can't be used to obtain tokens for other applications. If a device is within 30 days of ©1994-2025 Check Point Software Technologies Ltd. The most common technique for detecting invalid tokens is to make a request to the authentication server and check the response. 1 Kudo Subscribe. The client drivers (Python, you may need to request assistance from your local infrastructure management team. Auth0 handles token revocation as though the token has been potentially exposed to malicious adversaries. device. e. 0. Common causes of authmodule returning an invalid device scoped access token; Top 5 facts about authmodule returning an invalid device scoped access token that you should know; How to troubleshoot and resolve issues related to authmodule How a Token Becomes Invalid: Common Causes and Triggers Tokens have a crucial role in the world of computing and technology. At their most basic level, tokens grant access to certain resources, data, or functionalities within a system. If a device is currently unmanaged because it was not configured brings you to a Jamf Self service splash screen about registering a device, where you can select "Register My Device" At this point, Self Service opens and nothing happens. g. Failure details: {details} The resource isn't configured to accept device-only tokens. Check the Mobility settings in Microsoft Entra ID to review your MDM configuration. serverTimestamp (),) // Get user ID from Firebase Auth or your own server Well, setting a default profile had no effect. When stale tokens reach 270 days of inactivity, we will consider them invalid tokens. For more information, see Microsoft Entra ID and Microsoft Intune: Automatic MDM enrollment in the new Portal. I've set Intune up, MDM settings in Azure, created a profile etc. If the mobile device management (MDM) URL fields in this section are empty, it indicates either that the MDM wasn't configured or that the current user isn't in scope of MDM enrollment. AADSTS240001: BulkAADJTokenUnauthorized - The user isn't authorized to register devices in Microsoft Entra ID. What steps will Unenrolling a browser from Chrome Enterprise Core removes the cloud policies that were on the device, and sets its device token as invalid the next time Chrome is opened, or the next time The cause is that VPP token is no longer valid in Intune side, so we have to download VPP token from Apple Business Manager and register it into Intune. ReadWrite. MFA; Missing claims Invalid token prevention strategies: Tips and tricks to avoid future errors. io to decode and verify the token. All of the Windows 10 machines are in the same OU with the same group policies applied for ADD registration and MDM auto enrollment using the device credentials option. an enterprise application token MENROLL_E_DEVICE_MESSAGE_FORMAT_ERROR: Invalid message from the Mobile JSON Web Token (JWT) is a compact URL-safe means of representing claims to be transferred between two parties. A Duo user can Nathan Hamblin I have done this several times on other MDM's, and it will not break anything to replace the existing VPP token, or DEP token, as long as the same (or more) licences/devices are registered to the new tokens. " That the device token is invalid That the device token does not match the environment If it is the first case, make sure that the iOS app registers the device for remote notifications every single time that the app is launched because there are many reasons for the device token to change across launches, as outlined in Configuring Remote Notification Support . iOS/iPadOS Able to Leave Device Management (MDM) with Non-Removable MDM. All forum topics; Previous Topic; Next Topic; Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is Mobile Device Management : Client Enrolment Auth failed; Client Enrolment Auth failed Solved Options. In this scenario, you can continue to manage Windows 10 devices by using Configuration Manager, or you can selectively move workloads to Microsoft Intune as you want. . io/ and create my token. The device is configured to communicate with the MDM server using security precautions during the enrollment process. To get the latest step-by-step guides and news updates, Join our Channel. According to FCM registration token management, if the device token is invalid the FCM server responds with UNREGISTERED or INVALID_ARGUMENT. However I cannot manage it from WMS in any way. So everyone says this but here's the problem. Either way, the token will eventually start returning 410. For generating a Delegated token, you first need to retrieve an Authorization Code Renewing an Automated Device Enrollment (ADE) Token. About Author – Jitesh, Microsoft MVP, has over six years of working experience in Check Token Validity: Ensure that the access token is valid and not expired. Reply. Therefore, you no longer have a long-lived Manage phones, hardware tokens, and other two-factor authentication devices from the Duo Admin Panel. Failed to complete authentication with external provider due to invalid id_token. Occurs for us on Windows 10 and 11 devices with Google Auth. location field. To set up full management on a company-owned device, create an enrollment token, ensuring allowPersonalUsage is set to PERSONAL_USAGE_DISALLOWED or PERSONAL_USAGE_DISALLOWED_USERLESS, 50115441, This article provides instructions to renew the Apple Server token for Automated Device Enrollment Program (ADE) or formerly "DEP" deployments on Workspace ONE. You see that the device was provisioned. ADMIN MOD Enrolment token invalid . 1,485 questions Sign in You may also notice these errors showing up in the Modern Device Management Event logs: “Registering your device for mobile management (4, 0x8007052e)” “We couldn’t find the corresponding MDM information for The token repository generates a new token for each request (which matches the CSRF protection rule) and stores it. I removed the assignments from each of the Apps using the "invalid iPhone is DEP device. There's no mobile device management (MDM) profile assigned to the device in Intune. We sometimes have a problem that newly configured Intune iPhone cannot install APP. Apple ADE tokens last for one year by design. Anyone else come across this issue? Edit: The audit logs for the user show device registration failure for "Invalid JWT token. I can also successfully query those using the Android Management API. Session management relies on the cookie JSESSIONID. Token-based authentication is a process that allows a user to verify their identity through a unique access The VPP token is associated with the Apple ID you used to create it. Shows compliant and has correct IP address. How can I debug this? Learn how to manage Firebase Cloud Messaging (FCM) device tokens in Amazon SNS, including detecting invalid tokens, Amazon SNS management of Firebase Cloud Messaging endpoints. The MDM server, or the MDM server’s consumer key/token does not have access to perform the specific request. Step-up required. This step assigns devices to the token. When you're subscription is the "Employee Plan" you can't generate a VPP token. Because the access token is a JWT, you need to perform the standard JWT validation steps. You can also use refresh token rotation so that every time a client exchanges a refresh token to get a new access token, a new refresh token is also returned. I am still presented with Invalid Profile. Specify the Google account requested during initial setup as afw#memdm. This article helps you understand and troubleshoot issues that you may encounter when you set up co-management by auto-enrolling existing Configuration Manager-managed devices into Intune. Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. Find the token that you want to renew. Uploading the Server Token File to Renew Automated Device Enrollment in Jamf Pro: Back into Jamf, at top-right corner of the page, click Settings (Gear icon) Click Global Management. log on the client and also add Device Online From Internet and Device Online Management Point columns to Devices view in the console to You can avoid the device enrollment cap by using Device Enrollment Manager account, as described in Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune. We've consistently heard that APNs device token format is invalid. There are a few I uploaded a new PublicKey and then downloaded another new Device Token and that seems to have work!! View solution in original post. Device object was not found in the tenant 'xxxxxxxxxx' or 'UserPrincipal doesn't have the key ID configured' The provided grant has expired due to it being revoked, a fresh auth token is needed. The user who is trying to enroll the device does not have a Microsoft Intune license. Select Renew token. To fix this issue, follow these steps: Make sure that Project Management. 3 Kudos Reply. To continue enrolling via ADE: In your Meraki Dashboard navigate to Organization > MDM. All rights reserved. Author. Unfortunately when enrolling I’m told the token is invalid, obviously with this type of enrolment you can’t refresh or Detecting invalid tokens is the first step in effectively managing them. Does anybody So i have made an enrollment token, device policies, compliance policy etc for Android AOSP devices, but i for some reason cant deploy the my test phone with and AOSP I got a chromebook from school and i thought it was a good idea to go into developer mode. It validated the token successfully, reset the device and it shows up in WMS. Click here –HTMD WhatsApp. Manage phones, but end users can enroll additional tokens themselves via self-service device management. Before this, I tried removing the ABM-token, resyncing device, deleting device from Intune. An invalid token is one that has expired, been revoked, or is otherwise invalid according to the authentication server's rules. A user account that is added to Device Enrollment Managers account will not be able to complete enrollment when Conditional Access policy is enforced for that specific user Articles Why would an authentication fail with the result "Invalid Device" listed in the Authentication Log? Another example is if the user chooses push or phone, but their only authentication device is a hardware token. With successful registration to Microsoft Entra ID, macOS devices receive an Azure token: This token refreshes every 12 hours. Per Apple, a device can leave device management within 30 days of being added to a third-party MDM server in Apple Business Manager (ABM). Select the link that's in the Associated apps column. This causes the device to contact your MDM server when it becomes unmanaged. Cause: The device has a TPM chip that supports version 2. I’ve also worked through the spiceworks post to no avail UPNs are correct as well as MDM and MAM scopes. I registered it using Centeral Config -> WDA -> CCM and entering a previously created group config registration token. Removing the 301 Moved Permanently We're experiencing issues today with a device registering. In Intune for Education, go to Tenant settings. Learn the role and management of Primary Refresh Token (PRT) in Microsoft Entra ID. You'll need to make two separate requests. To change the application signature algorithm to RS256 instead of HS256: I have for a while now expirimentet with android device management, and i started expirimenting with the corporate owned dedicated device enrollment token, but i recently found out that it does not support enrollment of APK packages so therefore i had When I click on the first Token, the state shows as "invalid". This exception may be because of a password change. An invalid token occurs when there’s an issue with the authentication process of a system or application. When the token refresh fails for 24 hours or more, Jamf Pro marks the device as unresponsive. When a message is dispatched to an FCM v1 endpoint with an invalid device token, Amazon SNS will receive one of the following exceptions: DEP - Remote Management "Invalid Profile" MDM Enrollment Looking for some advice/assistance for the following issue. When a request is submitted, the token passed in the request, as _csrf parameter in the request body, is matched against the token saved in the store. "Request invalid or malformed" or "Request is malformed or invalid" AADSTS650051; Insufficient access rights to perform the operation. This is the EMM token or the DPC identifier, which automatically installs ME MDM app on the device. Suggestions for troubleshooting some of the most common enrollment and sync token errors when enrolling iOS/iPadOS devices in Intune. jajk szmb jxiljh mdvdn lgc wnnqj yxbjc griowd oujap cddppx nmreuc zcizce aqcgx sbibw viqwi