Lutron caseta app not working However no matter what I seem to try I cannot get the new device to show in HomeKit. ; Tap Edit Device at the bottom of the pop-up prompt. Choosing the Right Lutron Thermostat. Adding a Device to the Lutron App HomeKit Troubleshooting Guide for Caseta Wireless 2. Lutron Caseta Remote Not Working: 6 Troubleshooting Tips. If you wish to have more than 1 Lutron home with Google Home, you need to create multiple Google accounts. When looking at the Lutron bridge in the Home app it shows all Lutron devices except the newly added one. For more information on rooms in the Lutron app, review the following articles: How to reorder rooms and scenes in Caséta or RA2 Select. Workaround: To use scenes with Siri, the customer can setup scenes in the Home app. To check for updates: Open the App Store (iOS) or Google Play Store (Android). It still shows up as normal/functional in the Lutron app and HomeKit but there are no lights present on the switch. Get lots of great tips on design assistance, programming, 3rd party integrations and troubleshooting from our community of Caseta users. Step 3. Turns out the Lutron No. Join the Caseta User Community today! I have a Caseta dimmer that has been installed and working for a few years that recently just stopped updating in the app. Bring out the best in your everyday moments with Lutron. 844 I have four Lutron PD-FSQN fan controllers that have been working flawlessly since I installed them over three years ago. Editing a Scene Pico Remote in the Lutron App. Note: While in Add Device mode, all previously added Cas é ta devices will blink. Create a unique name for this schedule (Example: Lights for Dog) and click next Step 4. PDF; Cleaning Recommendations for Lutron Products. I did an nmap scan and see the bridge is up and listening on port 22 and responding to pings. Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. Tap Delete. Controlling Outlets or Receptacles with Caseta. Saying, "Alexa, turn on night" works perfectly and all are turned on. Step 2 Tap on "Trim". If they have the wrong name i. 3. If your device’s indicator lights are blinking quickly (see Image 2. It’s not working in the Home app but works in the caseta app. If I turn OFF the light in the Lutron app, it will remain ON. Enter your Honeywell login information What can the Lutron App do with Thermostats? Alexa scene with Lutron Caseta not working. I’m wondering if it might be related to iOS 16. Add device screen Step 2. Wait for about 2 minutes and the app Hello All, I am in the need of some help with my Caséta Lutron devices when I press any of their switche buttons and they turn on but they don’t register in the smartthings app as on or off but if I turn them on using Amazon We would like to show you a description here but the site won’t allow us. Using Countdown Timers in the Lutron App. Lutron switches, hue bulbs, Wemo plugs (using native HomeKit firmware without bridge), Ecobee 3, Sonos Alexa enabled speakers. To edit a Scene Pico Remote’s programming follow the steps below: Tap on the icon of the Scene Pico Remote you wish to edit. Connected, whole-home lighting system features easy installation and PoE-powered processor. Smart Bridge . Press the top button it goes on 100% press the bottom button it turns off. My new home came with a Caséta Smart Hub. Step 4. Caseta Wireless. When I hit the off switch, the lights also flash 1 time and it shows off on the lutron switch. To start, go to the "Apple Home App" on the phone. Search for “Lutron This article is to help trouble shoot dimmers that were functioning just fine and have stopped working all of a sudden. Everything else is working fine in HomeKit, including the rest of my Lutron devices. . Restart Router; Restarting the router will refresh the So I’ve had a bunch of Lutron devices and the bridge working great for years but suddenly nothing works; all switches are non-responsive in HomeKit and the Lutron app says “Connection Failed”. Click on “HomeKit & Siri” Step 8. xx for the feature to work; Lutron App version must be at least 7. Power cycle the Smart Bridge iii. Zones can be controlled by creating a Scene in the Lutron app to control multiple Caséta switches, dimmers, and shades or with a Scene Pico Keypad. I have a control4 set up that is slowly breaking down. Name your home e. When inviting other users you need to enter their iCloud Apple ID. My Lutron caseta wireless switch that is connected to my fan works perfectly fine on HomeKit doesn’t work on the widgets. Solutions To Try If The Lutron App Is Not Working. Please reach out to systemsupport@lutron. When creating a new schedule, you will first need to check the days that you would like the schedule to run and click next. The sequence of events for a Caséta countdown timer is as follows: An action turns the lights on. Smart Dimmer or Switch . Choose one of the following options: Add Scene - Create a scene to control multiple devices/zones simultaneously. Indicator light should begin to blink. This article will help provide direction for troubleshooting settings within third party apps that may be causing lights to randomly turn on or off as part of a routine, schedule, or automation within that integrators app. Review the article “Smart Hub (formerly known as Smart Bridge) Set-up & Troubleshooting” for assistance in setting up the Caseta Hub. So I removed it from the Lutron app and tried to add it back. Click on the app. This allows you to operate your lights from within your home even if the internet or wifi are not Forgotten Password Reset and Password Change Procedures using the Lutron App for Caseta and RA2 Select Systems KNOWLEDGE ARTICLE CONTENTS: Section (1): How to reset your forgotten password using the Lutron App Section (2): How to change your password using the Lutron App SECTION (1): Resetting your forgotten password using the Lutron App Step 1 If i remove the switch from the lutron hub (factory reset it) it works fine. Step 2 Set up your Harmony hub-based remote, connect to your Wi-Fi network, and download the Logitech Harmony app. Force Remove the old hub from the account using the Lutron App. On the search bar, search the app name. Tap on Delete Device. In Settings select "Edit Home" and select "Remove Home From Account". So, there is a decent chance that you are in the same situation with Alexa not discovering Lutron, and you just need to authorize the account. I have maybe a dozen caseta dimmer switches around the house and have never had any issues. I even tried "resetting" it by pressing the top/on button quickly 3 times, holding on the 3rd press for 10+ seconds 7. 3. Point the phone’s camera at the bottom on the Smart Bridge f. I installed my new Caseta bridge and switch. Have a question or need some additional help? Ask the community. Join the Caseta User Community today! router, and download the Lutron App. Download the newest version of the Apple iOS Lutron app Step 2. I’d start with rebooting it/them. For example, if you are adding a Diva Smart Dimmer tap “In-Wall Dimmer, Switch, and Fan Control”. Step 1 Tap on the Diva Smart Dimmer from the Devices area in the Lutron App. I have the following IOT devices. The scenes from the Lutron App will not work with Siri and will not appear in the Home app. Caseta integrations worked and now don't Choose the integration below that was working previously but now isn’t: Integrating Apple HomeKit with the Lutron App; Most of my caseta Lutron products in the Home app are not working properly. When i connect the dimmer to the lutron hubpro2. Recommendation: drop SmartThings regardless. One plugin dimmer as a repeater, a couple fan controls, and a handful of pico's. Nothing happens when any buttons are pressed. A couple times it seemed to add to Follow the steps below if you see a “Device Not Supported” message in the Lutron app: Caséta dimmers, switches, and sensors can only be programmed to a Caséta Smart Hub (L-BDG2 This article covers setting limits on Lutron Serena, Triathlon and Palladiom Wire-free shades using the Lutron App on a Caseta or Ra2 Select system. Even from the lutron app itself. Tap on the Pencil icon next to the Scene that you would like to edit. I can see that it is connected on my router, but it does not seem to want to connect to let me do anything. If you are experiencing issues with your lights turning on and off randomly, and you are using the Lutron app, please r/Caseta: All things Lutron Caseta. 3 or later can use Siri to control Caséta Wireless dimmers in the home. Ensure the Caseta Hub is connected to the router and accessible through the Lutron app. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. The issue is only with the Lutron switches via HomeKit. Tap the Settings icon in the top left corner of the screen . Select the thermostat you want to setup Step 3. I can control the switch from the lutron app. For example, if using a PJ2-4B-GWH-P01, Bright, Entertain, Relax, or Off. Restarting the Lutron hub fixes the issue. If you are still unable to connect, uninstall the Lutron app, reinstall the Lutron app, then sign in and try again. Lutron Hub firmware version must be at least 08. I installed the Lutron app and am sure I saw a 1. ; Tap Settings from the More menu. 1) but the This article highlights the steps to assign the existing Lutron App account to a Smart Hub replacement unit and use the same email address while removing the old hub from the account. I only have a handful of devices on my caseta. Re-enabling it in ST app brings it back in Lutron app - but the devices are not listed in ST either under the Lutron tab within ‘Linked services’ are under ‘All devices’ in Devices tab. Name Email 1. I’m 99% sure it’s an issue with smart things (which does not have a good reputation) speaking to the Lutron Bridge, and not the Lutron Bridge. How to fix one Lutron Caseta device showing no response in the Apple Home app? This article addresses the common reasons why one Lutron device is displaying “no response” in the From the Apple Home app tap on the More icon in the top right-hand corner of the screen This article addresses the common reasons why one Lutron device is displaying “no response” in the Apple Home app and provides potential workarounds to resolve the issue. Step 3: Connecting the Sonos Speakers to the Lutron App. RA3 Clear Once the dimmer is paired to the app, it will not respond to these programming steps. If Update the App: Make sure you have the latest version of the Lutron app installed. Note: Our in-wall dimmers and switches are not rated to be wired to a standard outlet For a list of the best dimming LED bulbs for use with Caseta Wireless dimmers, please visit the Lutron LED Compatibility Tool Caseta Wireless Switch Specifications. I came home last night to one of my Caseta switches not working. Does Caseta warn you if a device falls off or quits responding? I You can’t simply add the Lutron skill to the Alexa app and access the smart skills. - The switch work at the switch (on/off) - The app can control the switch (if I turn the switch on or off in the app, the switch responds) Lutron Caseta Dimmer: https://amzn. The following list of methods will give insight into the issue of the Lutron app not working and help you resolve it. Google Home: Although Google Home has the option for multiple homes, this does not work with Lutron yet. 2. Join the Caseta User Community today! Hi there! Have a few Caseta switches in a 1900sqft condo. ” What do I do? A: If you have an Apple device, go to the App Store, search for the Lutron App, and select “Update. We would like to hear more about the issues you are experiencing. The app should fail to connect. com and reference case #04056290 so that we can help you Then follow the steps in the Lutron App on your smartphone/tablet to set up your Caséta Wireless system. Then, force-close the Lutron app, relaunch the Lutron app, sign in, and try again. Add a new home a. Navigate to the "Skills & Games" section and search for Lutron. Step 3 Adjust Trim levels you wish to change. Lutron Caséta products do not utilize your wifi or the internet to communicate within your home. They are constantly not responding via HomeKit but always work just fine via the Lutron app or Alexa. " The Lutron App will automatically discover all of your Sonos speakers. Tap on the down arrow to change level settings. It isn’t in the default room or any other room. I created a scene with my Lutron Caseta lights called "Night", to turn on a few different rows of lights. Then select "Edit Device". ” If you have an Android device, go to the Google Play store, search for the Lutron App, and select “Update. Then select "Test & Save". In this scenario, you will need to select the home you would like to remove in the Lutron app. Tap in the top left-hand corner of the home screen. Forgotten Password Reset and Change Password Procedure using the Lutron App for Caseta & RA2 Select Systems Tap on the "Schedules" tab on the Home Screen in the Lutron App, Step 2. If you are looking for product support, don't be afraid to call Lutron's tech support at 1. In the 'Edit Scene', you can change the name, icon and devices as well as device levels. The name can be updated in the Tap on the "Scenes," tab on the Home Screen of the Lutron App. Section (1): Removing the Caseta Hub (formerly Caseta Bridge) from the Apple Home App Section (2): Removing HomeKit integration from the Caseta Hub Section (1): Removing the Caseta Hub from the Apple Home App The first step involves removing the Caseta Hub from the "Apple Home App". Tap “Smart Away” from the bottom of the list . If your Lutron Caseta Hub isn’t responding, you can troubleshoot the issue with the following tips: Ensure your device is plugged into a power source and receiving power. x for the feature to work. This problem only happens for this one switch. Click on “Add Home” Step 5. Step 2 All of a sudden, the app/HomeKit cannot control the switch. If it works fine in the Lutron app, then it’s likely a HomeKit hub issue. All the automations for outside lights etc won’t work the past like week. 9. Open the Lutron App on your smartphone . +Add home d. Installed the switch and it's recognized by the lutron app just fine. Tap on "Arriving/Leaving" Home Step 3. Forgotten Password Reset and Change Password Procedure using the Lutron App for Caseta & RA2 Select Systems Removing a Pico remote from the Lutron app. Status LED But when I power on the lights in the wall switch, the lights turn on and off for less then a second. It may be necessary to delete the device from the app, factory reset the dimmer, and then re-add it through the Caseta app b. ; Select Lights under the Automatic Actions section. Every time I try to re-add the dimmer, it either fails at the point I give it a name or gets to the end of setup with a message that the device is not responding. Go into Settings on the Lutron app Step 3. This article highlights the steps to assign the existing Lutron App account to a Smart Hub replacement unit and use the same email address while removing the old hub from the account. Choose the type of device you are adding from the list. Turning the lights on or off from the app or a pico remote always works. When I open the app and try to do anything it says that it can't connect to create account. The setup code will be automatically read and you will receive confirmation that a. Unplug the power from the Hub / Main Repeater for 5 seconds and then plug it back in Lutron Caseta wireless fan not working with widgets. Reply reply We would like to show you a description here but the site won’t allow us. There are times where you will want to control devices using an outlet or receptacle with your Caseta system. Lutron Lighting Systems Caseta with Hub (formerly Bridge) L-BDG2-WH or Pro L-BDGPRO2-WH. If everything seems fine, but the device still does not power up, try a different outlet. ADMIN MOD neighborhood of 40 switches throughout their home. To do this, you need to select the “Siri Integration” option in the “Settings” within the Lutron App and add multiple users. Join the Caseta User Community today! Download the newest version of the Lutron app; Make sure that the Caséta/RA2 Select system is setup and functioning in the Lutron App; Have your Lutron App Email and Password ready; Instructions Step 1. To have your phone decide when you are home, tap on "My Phone's Location. The Lutron Caseta details I learned after doing a whole-house install; how Pico remotes, scene control and Home Assistant integration works. Select Hunches from the Settings menu. Hello Justin, we're sorry to hear you are not enjoying the Lutron app. If they do not appear i. Comment. Any ideas? The Lutron app appears to be working fine. Step 1. Control Adjusting Lutron Lights. 1. Lutron still thinks the light is powered on while it is actually not. Click on the update button present under the app. I opened an issue with the aiolip library, and with Home Assistant (). I have a lutron hub and a wall fan switch working just fine. This article details countdown timer functionality for Caséta dimmers and switches in the Lutron app. Ensure you have the latest version of the Lutron Caseta app. The product number for Ariadni/Toggler dimmers is not on a label. You have successfully removed a Pico remote from the Lutron app. ” The Smart Hub and Lutron App allow you to monitor and operate Lutron Caséta Wireless dimmers, Serena motorized shades, and a variety of other products via an internet connected device such as a smartphone, smart watch, tablet or smart speaker. Select Edit Device at the bottom of the pop-up prompt. Before you can activate the Caséta Smart Hub in your new home, first download the Lutron app on your iOS or Android smartphone (or tablet) and create a new Homeowner account by completing the fields on the account creation screen. Out of the blue, they’re all showing as not responding in HomeKit, though they work fine in the Lutron app. Check the device(s) you want to Browse all Caseta Wireless technical documents, articles, FAQs, Using the App Caséta Support Community. In the Lutron App, tap the Settings icon in the upper left, then tap "Add a device. Press the up dim it gets brighter and down dim it gets dimmer. If the old control has a single wire but only controls the fan and NOT the light, you can replace your old fan control with the Caséta Fan Control. MODEL: VOLTAGE/PHASE: NEUTRAL CONNECTION REQUIRED: FAVORITE BUTTON: LOAD TYPE: MINIMUM LOAD: MAXIMUM LOAD * PD-6WCL: 120V FORWARD PHASE: NO: NO: SEE I had to replace a Caseta switch today and when adding the new one into the Lutron app all went well. My home firewall shows outbound internet traffic (NTP Q: When I open my app, it says “Update app to continue. To remove a Pico remote from the Lutron app, follow the steps below: Tap on the icon of the Pico remote you wish to remove in the Lutron app. This article addresses some of the common reasons why a user cannot program a Caséta/RA2 Select device to the Lutron app and provides potential workarounds to resolve them. Stock pixel 8 pro and two dozen Caseta dimmers all close to each other with minimal wireless interference. The switches are brand new. My scenes fail because it says no response. Enter the code on the bottom of your Smart Hub (former Smart Bridge) Step 6. Installed all of them 4 years ago. Once you are logged in to the Lutron app, complete the steps in Setting up a new Caséta Smart Hub This article acts as a landing page for a user to choose which third party integration was previously working and now is not with their Caséta system. The Smart Hub and Lutron App allow you to monitor and operate Lutron Caséta Wireless dimmers, Serena motorized shades, and a variety of other products via an internet connected device such as a smartphone, smart watch, tablet or smart speaker. Selecting the icon next to the Lights group will toggle all lights on or off, while pressing > to the right of the group name will reveal each of your individual bulbs. You can verify this next time it happens by seeing if all your Caseta controls are available/adjustable in the Lutron app. Click on “HomeKit & Siri” Step 4. ; Add People - Grant Welcome to Lutron online Support Center. Repeat as needed. PERSONAL SETUP This post is a result of a months-long process of trying to find the best smart switches to use during a remodel of our vacation house. Tap on "What decides if you are home?" You will want to set this to "My Phone". 5. I tried pulling out that tab to "reboot" the switch and it didnt do anything. Pressing the on button, turning Giving it a new name in the app in case there was a conflict Every time I try to re-add the dimmer, it either fails at the point I give it a name or gets to the end of setup with a message that the device is not responding. -I’m a Lutron Dealer Get lots of great tips on design assistance, programming, 3rd party integrations and troubleshooting from our community of Caseta users. Leave a Comment Cancel reply. Whereas on the physical switch it works fine. Scroll down to display more options. All Caséta devices communicate via Lutron's Clear Connect wireless protocol. PDF I’ve been having issues with my Lutron Caseta switches for a little while now. RadioRA 3 System. 95% of the time- everything works wonderfully and has been in place working for over a year. Reply Follow the steps below to remove your Lutron devices from Alexa Hunches: Open the Alexa app and tap the More button at the bottom of the screen. This is useful for creating custom Siri commands. However the library was timing out after 10 seconds. Tap the right arrow for additional choices. Power cycled it and the bridge, no change. Add Room - Create a room to organize the Lutron devices to your liking. Using your Harmony touchscreen remote, select the DEVICES button located just under the touchscreen display, this will allow you to view your devices. Tap the Settings icon in the top right corner of the Hunches menu. It works fine as a manual switch. At this time tap on Settings (gear icon in top left of app). off, or dim buttons on the Lutron app. " or "Set Home Location". I have a caseta dimmer switch in my dining room (which is admittedly the furthest switch away from hub) that just recently wasn’t responding. It’s located directly on the front of the dimmer on the top left, or right below the on/off toggle. 6 %âãÏÓ 272 0 obj > endobj 316 0 obj >/Filter/FlateDecode/ID[90714C1E89214EEE9BC181E26488C4B1>]/Index[272 66]/Info 271 0 R/Length 179/Prev 1084604/Root 273 Lutron App . Using the App Back My dimmer was working but My new home came with a Caséta Smart Hub. 03. This article covers setting limits on Lutron Serena, Triathlon and Palladiom Wire-free shades using the Lutron App on a Caseta or Ra2 Select system. I think so, but it looks like that was closed as stale. How to add custom rooms in Caséta/RA2 Select. There are specific ways to do this using our Caseta equipment that we will cover in this article. Select Siri Integration c. Verify that they are within range of the Smart Bridge, powered on, and have a load attached ii. Select Add from the home screen of the Home app. The Dimmer just quit responding to wireless commands. PS_R (PS R) January 13, 2023, 3:18pm Check if other devices on the same circuit are working. It works with the buttons on it though. This article details countdown timer functionality for Caséta dimmers and switches in Activation programming issues with a Caseta dimmer, switch, or shade to the Lutron app. A couple times it seemed to add to the app successfully, but still wouldn't respond. com/shop/onehoursmarthomeIn this video we teach you how to fact Yes, everyone in the home with an iPhone, iPad, or iPod touch with iOS 8. This allows you to operate your lights from within your home even if the internet or wifi are not For example, button presses from the switch or Pico remote, or a command from the Lutron app or a 3 rd party like Alexa. But if I say "Alexa, turn off night" or "Alexa, turn night off" it tells me the command doesn't work on that device. Entering programming mode : Press and hold the OFF button for 6 seconds. Your one stop guide for Selection Tools, Frequently Asked Questions, Documentation and easy Troubleshooting steps for your Lutron dimming product. Once you are logged in to the Lutron app, complete the steps in Setting up a new Caséta Smart Hub Active Hours is a feature within the Lutron App that allows you to set a time range for the Sensor to be active and a range for it to not be active if desired. I dug in and eventually found this forum post, which indicated it would eventually display the login prompt that the underlying library was looking for after 30 seconds. Go back to Settings on the Lutron app Step 7. amazon. %PDF-1. I have to go into the caseta app itself to control the lights. Step 1 From the Device area of the Lutron App tap on the Sensor icon you wish to edit. Select “Arriving/Leaving Home” 4. I wasn’t expecting this because normally Lutron is rock solid for me. It is really strange. Skip to main content. ; Select the button you want to program. Step 2. If not, then follow the steps below to update these apps: Go to the app store. Tapping on the temperature will bring up the Thermostats added to the system. If you are still unable to connect, reset the bridge network settings by pressing and holding the button on the bridge for 20 seconds. Then tap "Schedule an Event" Step 3. The default setting is All Day. Does this mean my LED lights are not compatible or I got a faulty switch? If you wish to have more than 1 Lutron home with Yonomi, you need to create multiple Yonomi accounts. For a few months now my youngest brother (who still lives at home) has Once added, the temperature will display in the Lutron app near the top. What you need • Lutron Smart Bridge or Smart Bridge PRO • Lutron App • Logitech Harmony hub-based remote • Logitech Harmony app (shown below) Step 3 Use the Harmony app to link your Also. To learn more or h I have a very simple set up, no neutral wiring. Smart Hub Set-Up and Troubleshooting Password Reset for Lutron App Installing Caséta for a Light with two Switches Explore More. Log in to your Amazon account using your Amazon Credentials. Interestingly, they don’t always seem to trigger in the app: If I physically turn the wall switch on or off, the app may or may not update that the light is on or off. Select “Lights To Include” to turn lights on and off while you are away Go to the Settings menu in the Lutron App by clicking on the Settings gear icon in the Home Screen. If the Hub is not powering on, check the power I came home last night to one of my Caseta switches not working. Select Add Device from the settings menu. Navigate to the settings menu in the Lutron app b. NOTE: The DVRF-6L dimmer is the only dimmer that the Lutron App can be used to adjust the trim in the Caseta System. The button will light up a bit but nothing will happen. This allows you to operate your lights from within your home even if the internet or wifi are not working. 8. This helps rule out outlet issues. Open the Apple Home app from your iOS device. SmartThings If the old control has a single wire for controlling the fan and the light, this control will not work. u/Lutron_Help. to/35zrRAxFavorite Smart Home Devices: https://www. The Lutron App will notify you in the event that the Hub / Main Repeater needs a firmware update. I decided to replace a Control 4 switch with a caseta dimmer switch. If these steps do not resolve the issue, consult the Lutron support team for further assistance. However, I can't get it to work properly. Please see the steps below to help program this feature. qwuaha gwczs yknzd cevru wjhtu icaoeyk avhjk usjtn yebbj tkgfub pgic gchudfq gnjphqs jspnpj jsb