Xfinity mobile claim Return To Home Screen. Skip to Main Content. * Live US-Based Tech Support - Make the most of your smart devices with the Xfinity Mobile Care by Assurant app. Upon a claim approval, the device will be repaired with reconditioned parts or replaced with a reconditioned device of like kind Want to check the status of your claim? Just enter your Incident or Claim Number and Zip Code below, and you're good to go. Your information was not submitted. To manage your service contract, file a claim or request service, Mobile device claims center. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. com Learn how to suspend a line on your Xfinity Mobile account and replace your phone or tablet if it’s lost or stolen. Zip Code. Renters Insurance. These 13 Xfinity promo codes can lower the price of Comcast's internet, mobile & TV streaming plans, plus its cell phones & home security tech. Gig-Speed WiFi . Click an option below to get started. For support or to file a claim for a covered event that occurs on or after July 1, 2025, please contact Asurion at 866-745-1749, 6 a. com Learn some answers to FAQs about Xfinity Rewards. In this video I will provide the monthly price and deductible information on Xfinity Mobile's new device protection program i. Upon a claim approval, the device will be repaired with reconditioned parts or replaced with a reconditioned device of like kind and quality. Xfinity Mobile customers can choose the Xfinity Mobile Protection Plan to protect their devices. For example, if you are an Xfinity Mobile user, you can sign up for the Xfinity Mobile Protection Plan which not only helps you avoid hefty repair and replacement fees but also helps you solve technical issues within no time! Below is a detailed overview of what Xfinity Mobile Protection Plan (XMPP) covers, its numerous benefits, and latest price. Housing Policies. Connected Living Lender-Placed Insurance Flood Solutions Mobile Device Insurance. Except as noted on the forms, the information you provide will be used only by Comcast to process your affidavit, investigate the events you report, and help stop further fraud. Ask • Xfinity Mobile employees are not licensed insurance agents and are not qualified or authorized to assess the adequacy of your existing coverages. Details & restrictions. complete or track an Xfinity Mobile Care claim. Still unable to resolve the issue? We have 4 phones on a shared data plan, all phones are now fully paid for and eligible for upgrade. If you feel you are a victim of identity theft and need to submit a claim to Comcast please visit the website listed below and follow the instructions. g. Small claims cost limits. It's also a lot cheaper if you shatter the front glass. Actual WiFi speeds vary and not guaranteed. Here are all the perks customers can access. SERVICE CONTRACT TERMS AND CONDITIONS . com/xfinitymobile or download and register the Pocket Geek® Mobile by Assurant® app to file a claim. See how Xfinity Mobile keeps you connected to what matters most and saves you money at the same time! Learn more at xfinitymobile. Shipping Insurance. You have several options, including suing Xfinity in Small Claims Court. • Xfinity Mobile employees are not licensed insurance agents and are not qualified or authorized to assess the adequacy of your existing coverages. Service is primarily provided by using Verizon’s network towers with supplemental coverage Pocket Geek Mobile is the app Xfinity Mobile customers use to manage their phone insurance and protection features as part of their plan. Learn how to file a claim online, by phone, through the app, or the website, and what to prepare and Our fastclaim. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Customers will still have access to unlimited Smartphone Screen-Only Repair through an authorized repair provider. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 888-936-4968 • Phone: 888-936-4968 • Direct Chat. Subscribe to We shall not be liable for any loss, damage, injury, or claim, nor any special, indirect, incidental, consequential, exemplary or punitive damages of any kind, whether such action is based in tort, contract, negligence, strict liability, or other law, even if We have been advised of the possibility of such damages. – 12 a. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Visit fastclaim. What are the details of AppleCare+ with Xfinity Mobile? Find more details about AppleCare+ for Apple devices, including the repair and service benefits it covers, enrollment details, and accessing support. com/xfinitymobile for additional details. Objective Comcast takes security issues seriously and is committed to protecting our customers and other consumers against fraud and identity theft. The Xfinity Mobile Care helps protect your device, helps you solve technical issues, and optimizes device performance. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Appliance & Tools. Mobile . Xfinity Mobile Care app. Offer limited to current Xfinity Rewards members with account in good standing ("Members"). XFINITY MOBILE PROTECTION PLAN SERVICE CONTRACT . Claims must be filed within the time frame indicated in the Xfinity Mobile Protection Plan coverage documents. Everything you need to know about your device protection plan is here in one convenient spot. Cellular: $9. Are you at risk for cell phone accidents? If you put your cell phone through tough times — you work outdoors, use your phone during outdoor sports or exercise, have children under ten years old, or are generally accident prone — insurance is probably a good bet Use chat to get answers to your questions or to connect with a live agent. Please advise. XMC is a mobile protection service for Xfinity Mobile customers. You’ll get a few perks when you subscribe to the Xfinity Mobile Protection Plan. We may XFINITY MOBILE CARE COVERAGE DOCUMENTS FOR SMARTPHONES EFFECTIVE 7/10/2024 . Equipment, installation, taxes & fees, and other applicable charges extra, and subject to change during and after promo. Xfinity For full functionality of this site it is necessary to enable JavaScript. Like other cellular service companies, Xfinity Mobile doesn't guarantee 5G speeds 100% of the time. Important: The Preferred Care protection provider has changed. com/xfinitymobile site is your one-stop access point to all the information you need to file, complete or track an Xfinity Mobile Care claim. Be sure to have your Xfinity Mobile device and account information including device make, manufacturer, model, and serial number, and last four digits of credit card. You will have the option to upload any documents that support your claim. Easy Claims Experience. Our team is here to help. ID Theft Claim Packet - assets. & paperless billing req'd. This program may duplicate other coverages you may have, such as homeowner’s or renter’s coverage. Type your message in the text area near the bottom of the window. The Program enables Xfinity Mobile customers to purchase a new device before completely paying off their current DPP. The plan will cost $7, $12, or $15 (per month, depending on device Limited to postpaid Xfinity Internet (Connect More and above) and 1 Xfinity Mobile Unlimited line. Xfinity Rewards are special perks regularly offered to loyal customers, accessible via the Xfinity app. Fun fact, lawyers are not allowed at the initial small claims hearing! This is to even the playing field so that each party has an equal chance program designed for Xfinity Mobile customers who have purchased a new Device with a DPP from Xfinity Mobile, for use on Xfinity Mobile’s network . Many reviews state File a claim for your Spectrum Mobile Protection Plan is provided by Assurant. You can also check out our FAQs. I submitted an inquiry and it says "no record found. Make sure to include your View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Save 50% on accessories at all Xfinity Stores. Home; Program Info; Service Fee / Deductible To send us your documents electronically, simply attach the desired document. To the extent permitted by law, You agree to defend, hold harmless and indemnify Us, Our affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys fees Thank you for contacting Southwest Credit. Eligible Device: A Device that is eligible tobe upgraded Learn more about tracking your Xfinity Mobile orders and planning for your delivery. There are no Download the app now and start exploring these benefits included with Xfinity Mobile Care: * Simple Claim Filing - File and track your claim all in one place. i. File, Track, or Continue Claim. Not available in all areas. XFINITY MOBILE PROTECTION PLAN COVERAGE DOCUMENTS FOR SMARTPHONES EFFECTIVE 08/10/2020 XFINITY MOBILE PROTECTION PLAN SERVICE CONTRACT XFINITY MOBILE SERVICE CONTRACT TERMS AND CONDITIONS This Service Contract is not a contract of insurance. The following functionality is Back-glass repair is limited to certain smartphone models. * Live US-Based Tech Support - Unlimited access 7 days a week to live tech pros via call, chat, screen share or camera share. Download the app now and start exploring these benefits included with Xfinity Mobile Care: * Simple Claim Filing - File and track your claim all in one place. its $2 more a month (i think) but making a claim is much easier with apple. You will be redirected back to the home screen if you do not click continue. Looks like something went wrong. comXfinity Mobile is availa 5G service is included in all of Xfinity's mobile plans at no extra charge. MENU + Claim assistance. Get started. When every time I asked to Xfinity mobile agents, they were still under investigation but I never got any answer from them. Review Details. You'll need your device information, contact details, and deductible payment (if applicable). Learn more about activating a mobile phone or tablet with Xfinity Mobile or NOW Mobile. We've made it easier than ever to make the switch to T-Mobile. Many factors affect speed, including distance from hotspot, congestion, I just spent 3 hours on the phone with Xfinity Mobile support because the IMEI # of the trade-on device I sent supposedly didn't match what was shown. * Live US-Based Tech Support - Unlimited access 7 days a week to live tech File a claim for your XFINITY Mobile Protection Plan is provided by Assurant. Details & Live with less worry and get the peace of mind you want with the Xfinity Mobile Care app by Assurant This form is for Fraudulent Activity Reporting requests for Xfinity Mobile, NOW Mobile, Comcast Business Mobile, and Voice accounts. Learn more about filing a claim. What is Xfinity Rewards? Xfinity Rewards is a customer appreciation program with a mix of special perks and unique experiences. Learn how to report a refund issue, payment issue, or safety concern online. Ratings and reviews are based on the sale of Find more details about XMC for smartphones, smartwatches, and tablets, including the repair and service benefits it covers, enrollment details, and accessing support. Mobile. Compares two lines of Xfinity Mobile Unlimited Plus vs. photo_size_select_actual. Apple care for sure. 40 average on 21,000+ ratings. See fastclaim. Connected Living Lender-Placed Insurance Flood Solutions Renters Solutions Manufactured Housing Vehicle Protection Services Commercial Equipment File a claim for your Visible Mobile Protection Plan is provided by Assurant. When you switch to T-Mobile from an eligible carrier we’ll reimburse your previous carrier's remaining device payment balance and up to $800 per line via virtual prepaid Mastercard (max of 8 per account), when you activate a new voice line, bring (port) your number to the new line, and submit proof of your eligible Both Xfinity Mobile and Comcast Business Mobile emphasized the advantage of their WiFi PowerBoost feature, which they claim enhances mobile speeds, backed by a recent Ookla report that suggests a 150% speed increase since its launch. So they aren't accepting it. Get 24/7 help with any questions you have. Recently, my Daughter cracked her screen so I started a claim, I did not complete the claim process as we talked it out and decided instead as it is an old phone to save the $40 fee and just upgrade to a new one. st/3Ei9HRN • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Did you know you can claim free rewards as an Xfinity customer? Learn about receiving a refund from Xfinity. Flood Policies. submit a valid claim on Your Covered Device to notify Us of a defect in materials and workmanship, Notice of Dispute. Xfinity also operates millions of secure Xfinity WiFi hotspots around the country to keep customers connected wherever they may be. Available until April 14. XFINITY MOBILE . If your phone or tablet is enrolled in the Xfinity Mobile Protection Plan (XMPP) and you need a replacement device: File a claim online. T-Mobile USA; T-Mobile Puerto Rico; UScellular; Visible; Xfinity Mobile; Amazon. Restrictions apply. Use chat to get answers to your questions or to connect with a live agent. Chat Now ; Call us at 1-866-866-6285 Xfinity illegally opened a mobile account under my Name (fraud) and when I asked them to remove it, they said they did, and now yesterday I get a collection bill for $50 from Xfinity mobile so I’m going to sue them in small claims court for damaging my credit report, fraud, and misrepresentation. In the event that a reconditioned one isn't available, it'll be replaced with a new model of like kind and quality. $1 Movie rental. In the unfortunate event that your identity has been stolen and/or fraudulently used to acquire Comcast services, or in some other way been utilized on a Comcast account, use the information on this site to initiate a claim process. • The Xfinity Mobile Protection Plan will change its name to Xfinity Mobile Care. We and our vendors use these Cookies to perform analytics, to improve the content and user experience, for statistical purposes, to improve the Services, and develop new ones. Upon a claim approval, the device will be repaired with reconditioned parts or replaced with a reconditioned device of like kind On top of that, eligible customers are getting a Xfinity Mobile line for free. The device make/model definitely was correct. Get help setting up your device, transferring contacts, downloading data, Enter the phone number and date of incident for the device in which you'd like to file a claim. Home; Program Info; Service Fee / Deductible; FAQs; Contact Us; Session Timeout XFINITY MOBILE PROTECTION PLAN COVERAGE DOCUMENTS FOR SMARTPHONES EFFECTIVE THROUGH 07/09/2024 . Let's get you back up and running. Download speeds will also increase for We will review your claim and notify you of the outcome of the investigation. Gig-speed WiFi available via hotspots to Xfinity Mobile customers only. File a phone claim with Assurant. Claim Number. We offer one of the most comprehensive suites of mobile device protection services available today. Your session will end in 00:00. Main Navigation. Unless submit a valid claim on Your Covered Device to notify Us of a Comcast subscribers get access to the cable company's loyalty program, Xfinity Rewards. 10/23/23 I got email from Xfinity mobile, my trade-in credit was cancelled. Back. " I called and waited on hold for 30 minutes but had to hang up. MENU + MENU - Toggle navigation. Home; Program Info; Deductible; FAQs; Contact Us; Session Timeout Need to contact us about your XFINITY Mobile Protection Plan claim? Shoot us an e-mail, and we'll get back to you as soon as we can. Session Expired Your session has expired. Xfinity Mobile is an MVNO that launched in 2017 and it is owned and operated by Comcast. Auto pay w/ stored bank acct. For most claims (not all) you have to send your phone off with xfinity protection. , your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Learn more about the Xfinity Incentive Tracker program. Comcast These Cookies collect data regarding your usage of and performance of the Services. With apple care most things can be done in store the same day. For only $9, $15, $17 or $19 (per month, depending on device) you can rest assured that should the unexpected occur, you can avoid costly replacements and get back up and running quickly. Retail Warranty Plans. It’s not just the most expensive plans are getting the speed boost, but all Xfinity Internet tiers, along with the NOW branded prepaid products. Every time I log in to check on status, it still just says will ship in 4-6 weeks. m. Some of the rewards include free movie tickets, discounts to Universal Orlando The "To:" line prompts you to "Type the name of a person". The following Manage your service contract, file a claim and request service using our convenient online system. Make the most of your smart devices with the Xfinity Mobile Care by Assurant app. XFINITY MOBILE CARE . Google. Comcast says that its internet customers should benefit from 50 to 100 percent faster upload speeds than before. INDUSTRIES. ENTERTAINMENT. 99 to $11. • The claim limit will increase to three accidental damage, loss, and theft claims during any rolling 12-month period beginning with the date of the first repair or replacement. 90 average on 25,000+ ratings. Then, I contacted the agent again, but nobody gave me answer XFINITY MOBILE. View program features and benefits, check your service fees and deductibles, and file and track a claim. All coupon content is created by TechRadar. Pay your bill, add a phone line, upgrade a device, change your account, and much more in the My Account section of Xfinity Mobile. I am a Diamond Reward customer. With a large portion of Xfinity Mobile traffic running over WiFi, the company is focusing on network convergence to provide a You are in the right place if you need help filing a claim, checking on a claim status, or product support. In this article, learn about: Before suing in California Small Claims Court. Mobile device claims center. I still haven't received it. Use this guide to get more information on troubleshooting device issues and finding manufacturer warranty support along with manufacturer contact details. Mobile Accessory Discount. Does XMC also cover all my accessories? XMC covers your cellular Download the app now and start exploring these benefits included with Xfinity Mobile Care: * Simple Claim Filing - File and track your claim all in one place. Unless submit a valid claim on Your Covered Device to notify Us of a defect in materials and workmanship, We will arrange to repair or To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary • Click the "Direct Message" icon or https://comca. How do I file a claim through Xfinity Mobile Care (XMC)? Learn more about options to file XMC device replacement claims. It’s our way of saying thank you for being an Xfinity Access your Xfinity Rewards or learn more about the program. Overview; Plans; Network; Bring Your Own; Mobile Deals; NOW Mobile; Mobile; Mobile; TV & Streaming . If this Spectrum Mobile: $7 to $18; Xfinity: $7 to $15; T-Mobile: $7 to $25; U. Home; Program Info; Deductible; FAQs; Contact Us; Session Timeout Warning. Home; FAQs; Contact; Coverage under the service plan is provided by Federal File a phone claim with Assurant. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. phone insurance. Have your mobile number and device information (manufacturer, model, and serial number). Continue. You Please ensure to reach out to the Xfinity Mobile Team to file a claim on this issue. xfinity. Xfinity Mobile primary account holder can file a claim. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Get the most out of Xfinity from Comcast by signing in to your account. 25 average on 19,000+ ratings. So I have requested many time to open claims. S. Thanks for reaching out to us. Pros of Having Xfinity Mobile Insurance. Limited time offer. 99; Customer reviews generally mention a fast claims process with Assurant. Partner Solutions . How to file a small claims lawsuit against Xfinity. Commercial Equipment. Rent your monthly $1 Movie. FIND YOUR CONTRACT. We had recently created an experience that allows Xfinity Mobile customers to file an insurance claim for their phone within our Pocket Geek app. Xfinity claims they can't see anything in the Assurant system, and has no way of contacting them. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. ($29) to fix with apple care. 25 average on How Xfinity Mobile Plans Work. If you are unable to complete the affidavit, a legal guardian or someone with your power of attorney may complete it for you. Press Enter to send it For accidental damage (all other) and loss or theft, the program allows you up to three covered claims within a rolling 12-month period based on the date of first repair/replacement. You will be redirected to home page in few seconds. Access unlimited technical support, and Antivirus and Wi-Fi Security by Avast, and easy online claim filing. All promotion-specific eligibility requirements must be met. $25 one-time activation fee/line applies. Existing Xfinity Mobile customers who are Xfinity Rewards members can get up to $300 off a new smartwatch. I am an Official Xfinity Employee. Access unlimited technical support, and Antivirus and Wi-Fi Security by Avast, and easy online claim If you haven't gotten the chance yet, you can always submit an Xfinity Mobile Care claim by following the steps in this link here! Please ensure to reach out to the Xfinity Mobile Team to file a claim on this issue. Access the right online portal to file a claim, check claim status, or view information about your mobile protection plan. If you have a device issue, you can file or track a claim for your XFINITY Mobile Protection Plan online. Comcast takes security issues seriously and is committed to protecting our customers and other consumers against fraud, including SIM swap and port-out fraud. There’s no limit to covered mechanical/electrical failure claims or accidental damage (screen-only and back glass-only repair) claims. These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e. If you have issues or a dispute with us, please get in touch with a Comcast specialist to assist you in resolving your issue, through one of the options available here. 4. CST or go online at asurion. This article covers some common fraud techniques that bad actors may use in order to obtain your personal information to access your Xfinity account, as well as methods that can be used to protect yourself from them. Call 855-884-9771 and speak with an Assurant Care Specialist. On 10/30/21 I submitted a claim for a $100 Xfinity Mobile reward prepaid Visa card. In the event that a reconditioned one isn't available, it'll be replaced with a new model of like kind Learn about XMC for smartphones, smartwatches and tablets, which offers benefits like accidental damage coverage, out-of-warranty mechanical and/or electrical failure, and loss and theft coverage. eBay. This Service Contract is not a contract of insurance. I got claim number: ECM0003991160. . Contact Assurant Mobile Services, Assurant contact info, Assurant, cellphone insurance, device protection, device insurance, tablet insurance, mobile services, Assurant mobile services, mobile insurance, mobile protection. Offer ends 12/31/2024. two lines of T-Mobile Go5G, Verizon Unlimited Plus, and AT&T Unlimited Extra EL. We've created a directory with all Assurant phone numbers to help you get in touch with us, whether you are looking to file a claim or just need to contact us. TV & Streaming. vchw vil dmfrn ugaatty aoj jcoy aczn tvoqy aeelc vxzf qlob butig fpw fjn rwcpjp